2022-06-13
44times
Customer Service Supervisor
$1K-2K/month
Food & Accommodation
Annual Bonus
Annual Vacation
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Basic info
Job TypeFull-time
Recruiting Numbers1People
Department商旅部
EducationBachelor
Work Experience1-3year
Age range25岁--35岁
Working Location1 Harvard St, Phnom Penh, 柬埔寨(Phnom Penh/Chamkamorn)
Job Description
1. 负责接受客户的询问,了解客户的基本情况和要求,为客户解答问题;
2. 受理客户申请的业务和客户的投诉,并准确记录投诉内容;
3. 快速掌握公司的新政策、新业务,在线服务过程中,积极主动推介公司的服务类;
4. 负责跟进各地的供应商与他们合作;
5. 熟悉处理预订的程序,给宾客提供给最新和最准确的信息。
Claim
1. 本科学历以上;
2. 有2年以上的旅游行业从业经验优先;
3. 熟悉电脑的基本操作,熟练使用Office等办公软件;
4. 具有优良的服务意识和敬业精神,工作积极主动;
5. 具有责任感,能够独立完成工作,并能承受工作压力;
6. 有一定的沟通能力,口齿清晰、开朗自信,有较强的语言表达能力和人际沟通能力;
7. 中英文听说读写技能熟练。
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