Operation Specialist
Food & Accommodation
Annual Bonus
Perfect Attendance Bonus
Annual Vacation
Annual Trip
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Basic info
Job TypeFull-time
Recruiting NumbersSeveral people
Work Experience1-3year
Age range18岁--35岁
Working Location无法确定地址在这个位置。(Phnom Penh/Chamkamorn)
Job Description
Position Overview

He will collaborate with the team in the performance of their duties on APP daily operation both the backend and front-end environment to response, handle issues, communicate with production team, and maintenance user community. Also, he will response to oversee the process of WeMedia Audition, Coin Mall Operation, Feedback, etc.

- Product testing, bug related feedback, app operation coordination.
- Campaign Plan & activity for APP promotion
- User community management both general users and WeMedia users, included contracted WeMedia.
- Data analysis on function usage data, data effect monitoring, and user feedback collection (work close with CS team to collect the feedback)
- Support customer service to handle issues relevant to APP usage, and provide solution to users feedback.
- Coordinate and handle content copyright abuse issues in APP
- Coordination cross department work
- Contributes to team effort by accomplishing related results as needed.
- APP Operational Function (Treasure Hunt Operation, Stock management, Communication with winners users, request rewards, and distribution to users...)
- Additional task assigned by Manager

- Bachelor's degree preferred (Marketing, Management, Business)
- 1+ year of experience as an Operations Specialist or in a similar role (Digital Marketing)
- Project management, ability to analyze and improve operational processes.
- Strong problem-solving and time management skills.
- Detail-oriented person
- App base knowledge
- Chinese Language (additional)
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