Responsibilities:
Lead a team and provide directions to steer IT infrastructure
Managing the overall operations within the IT and creative services unit.
Providing directions and advice on best practices in company’s internal network system
Maintenance of servers, setup, installations, configurations and other network services
Provide POS hardware and software support.
Resolution of POS software incidents
Troubleshooting & resolution of POS software incidents
Plans and monitors production activities
Drive new project services initiatives to develop enhance company’s IT capabilities.
Ensure consistent and timely reporting of programs/ projects, consolidating.
Develop and manage the training/ awareness program
Ensure that all IT products are under warranty and maintenance coverage.
Other duty will assigned by top management.
Requirements:
• Degree holder with major in IT or relate field.
• At least 2 years’ experience with service.
• Knowledge Microsoft Window server 2003 or 2008, Cisco product and other programs.
• Knowledge MS SQL server 2005 and VB.net 2005 and 2008.
• Knowledge and experiences in windows network environment.
• Ability to operate and communicate well with all levels of employees and superiors.
• Good problem solving skill.
• Proficiency in Microsoft office suite.
• Ability to work under high pressure and high responsibility.